We are excited to have Amy York joining us as our new Community Director for The Pointe At Jacksonville. Amy comes to us with over 15 years of Healthcare Industry Experience. She brings with her a passion for working with Seniors and is looking forward to leading the Management Team to promote the health and welfare of our residents. In addition, Amy brings to the position a creative desire to strive to improve the entire resident experience. Amy is also a very devoted mother of 4 children who are busy with a variety of activities. She is also a dog lover with a little Yorkie named Stella May.
Ashley coordinates the Medicaid benefits for the residents at The Pointe at Jacksonville. She organizes all the billing with all the providers for Medicaid. Ashley brings over 10 years of experience working in the healthcare field and enjoys helping the residents with all their needs. In addition to her dedication to the team here she is married and the mother of three daughters.
Alice recently joined our team bringing with her a strong background in senior care. She has worked as the Director of Business Development for a Continuing Care Retirement Community in the Greater St. Louis area. She has a background in Healthcare Administration and Social Work. She graduated with honors from Charter University in Boise Idaho with a dual degree in Human Resource Management and Psychology in 2012. Alice also holds the credentials as a Certified Dementia Practitioner. Alice and her husband Joshua, who is a Veteran of the United States Air Force, stay busy and active enjoying weekends camping and hiking with their five young children.
Cynthia or “Cindy” as we know her, comes to us with 35 years of customer service experience in both foreign and domestic markets. She has spent some 15 years working in clinical settings and is proud to join The Pointe’s team as our Human Resources coordinator. She is always ready to lend a hand in any area and provide the residents with a personal touch. In her spare time, she enjoys quilting and spending time with her husband of 49 years and their 2 dogs.
As a Dietary Manager, Lona works to meet the nutrition requirements for the residents while maintaining the variety they desire. Lona has been with The Pointe at Jacksonville for over 6 years. She works hard to provide the residents with an enjoyable dining experience and features a monthly “Resident’s Choice” meal as well as “Breakfast at Night”. Lona has 2 sons, 4 grandchildren, and 1 great-grandchild. Lona is an avid Movie Buff and enjoys watching a variety of movies in her free time.
For more than 7 years Dan has been heading up the team when it comes to maintaining the quality of the community. He brings more than 40 years of experience in carpentry, remodeling, maintenance, and furniture repair and utilizes this varied background to all aspects of the upkeep of the community.
Dan is happily married to his wife Patty and they have 4 grown daughters and 6 grandchildren. In addition to his dedication to the residents at The Pointe at Jacksonville, Dan is an ordained Baptist Minister and Pastor of a small congregation south of Jacksonville. Dan enjoys spending his precious free time with his wife and wonderful family. He and his wife also enjoy RV traveling and sightseeing.
As Regional Executive Director, Sara comes to us with a strong background in Senior Care and Management. Her focus has always been on the administrative aspects and she continues to develop new protocols and procedures to enhance the daily lives of our residents.
As Regional Marketing Director with over 25 years of Marketing, Sales and Sales Management, Peg brings the personal touch when it comes to working with residents and their families to transition to Assisted Living. In addition, she oversees our Activity Department, always striving to find new and varied programs for the residents and their families to enjoy.
Helen has worked in senior housing for over 25 years. As a CNA, Nurse, Administrator, Dementia Specialist, and RVP of Operations.
Helen is not satisfied with status quo and is driven to ensure that seniors live their best possible lives, she believes that everyone needs purpose and meaning.
Helen is a firm believer that by listening, showing empathy, awareness, stewardship, and commitment to the growth of people, is the most important part of being a good leader. Servant Leadership is important not only for the residents that we serve but the growth of our employees.
For almost 20 years, Diana has worked in healthcare working her way from the ground up to being in Nursing Management for the last 10 years. Her passion is to teach and guide others to embrace the autonomy and compassion to serve all individuals, especially our residents that we have the good fortune to share our lives with. She is a project person and thrives on putting processes in place to better serve the community and build a team of compassionate members doing the same. In her personal life, she enjoys being with family, gardening, canning, cooking and loves all animals including her dogs, cats, three chickens, and her fish.
Michael Stein began working in the senior housing industry through his own personal experience with his aging parents. He believes in running our community as if his own parents lived here. That leads to his four principles: 1) quality of care must be superb; 2) food quality and service must be outstanding; 3) the building must be maintained in top-notch condition; and 4) the residents must be offered an engaging and enjoyable wide range of activities, outings, and entertainment. Michael visits our community regularly and enjoys meeting (and thanking!) residents and family members.